MatchPoint Aquatics NYC

Privacy Policy

MatchPoint NYC Aquatics

MatchPoint Swim

Privacy Policy

Last updated: April 7, 2026

1. Introduction

MatchPoint NYC Aquatics ("we," "our," or "us") operates the MatchPoint Swim application available at matchpointswim.vip. This Privacy Policy explains how we collect, use, and protect information about you and your child when you use our app.

2. Information We Collect

We collect the following information when you register and use MatchPoint Swim:

  • Parent/Guardian: Full name, email address, phone number, password
  • Child/Student: First and last name, date of birth, swim level, enrollment date
  • Usage data: Messages sent through the app, photos uploaded, swim times recorded, skills completed
  • Device data: Browser type, device type, IP address (for security purposes only)

3. SMS and Mobile Information

By providing your phone number, you may optionally choose to receive SMS updates from MatchPoint NYC Aquatics. These messages may include progress updates, competition reminders, and administrative notifications. SMS consent is entirely optional and is not a condition of registration or service.

Strict Privacy Guarantee:

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

  • Opt-In: You can opt-in to SMS by providing your number during registration or by texting START to our number.
  • Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
  • Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.
  • Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.

4. How We Use Your Information

Your information is used solely to operate the MatchPoint Swim application:

  • To track your child's swim progress and skill development
  • To facilitate communication between coaches, administrators, and parents
  • To send notifications about your child's achievements and updates
  • To manage competition registrations (Fun Swim and other events)
  • To display photos and videos of swim sessions

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Who Can Access Your Information

  • Administrators (MatchPoint NYC Aquatics staff): Full access to all student and parent data
  • Coaches: Access to their assigned students' progress, photos, and messages.
  • Parents: Access only to their own child's profile, progress, and messages

6. Children's Privacy (COPPA)

MatchPoint Swim is designed for use by parents and guardians on behalf of their children. We do not knowingly collect personal information directly from children under 13. All accounts are created and managed by parents or guardians.

7. Data Security

We use industry-standard security measures including HTTPS encryption, secure password hashing, and access controls to protect your data. All data is stored on secure servers.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

MatchPoint NYC Aquatics

Email: [email protected]

Phone: (347) 822-1899

Website: matchpointswim.vip